If you live in the UK, at some point you’re going to use an NHS service. I mean…how could you not? Doctors; dentists; GPs; hospitals; surgeries; counselling—even if you can afford to go private it’s likely you went to a GP for a jab when you were a baby, or you have ever gone to Accident and Emergency for something with lots of blood that looked very frightening.
The NHS is one of the biggest employers in the world. As an outpatient, whenever I step into the hospital, the frequent hum of activity surprises me. You’ve got the café, the patients inside or the relatives, cleaners, volunteers by the entrance to help you know where you’ve got to go. There are receptionists, staff in the hospital shop full of teddy bears and chocolates...
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